Convert messages to leads
and sales opportunities on one Multichannel platform.

No more lost leads with the combination of inbox, bots, CRM and other features.
Ensure your company is always on the forefront in welcoming every opportunity.

whatsapp-icon Chat with Us

We are integrated by more than 1000 leading businesses

Welcome leads
from anywhere, anytime.

Any incoming messages from different channels to the Multichannel platform can be organized as leads to be converted to customers.

icon-list-channels

Unify your communication channels
on one dashboard

Collect messages from popular channels on one Multichannel platform: WhatsApp, Facebook, Twitter, and others
icon-cs

Live Chat Integration

Embed live chat in all of your digital entry points: website, Android, iOS
icon-rewind

Be ready 24/7

With our chatbot and Auto Responder, make sure no leads feel abandoned
icon-fast

WhatsApp Blast

With WhatsApp Business API, every mobile phone owner is a potential lead

Boost your leads identification

Warming up to people requires a structured process.
Our platform can help you in this regard.

preview identification

Chat
Templates

With Chat Templates, your agents won’t be hard pressed to remember important phrases and sentences to welcome your leads.

Bot
Integration

Our chatbot will make sure your lead generation process works round the clock

Auto Assign
dan Agent Routing

Your leads will be managed by appropriate agents with our routing and assigning options.

Analytics
‏‏‎ ‎

Oversee agents’ performances and other metrics with our analytics tools

Manage your leads’ profiles to help
your Sales and Marketing team

Handover valuable leads to your sales
and marketing team by organizing data on our platform

image-helper
icon-double-arrow

Integrate CRM
and others

Multichannel can be integrated with CRM and other leads management platform
icon-chat-info

Tagging and
Additional Info

Categorize incoming leads with tags and additional info, even accessible by agents and bots
icon-clipboard

Analytics

Spot trends with useful analytics in the tagging and other sections
icon-external-link

Export Data

Export your leads data in popular formats like .xls and .csv .

Unify your leads on one
communication platform.

Contact us to transform your leads generation process.

Learn how Multichannel can help convert your leads to customers
Learn how Multichannel can help convert your leads to customers
Engagement and Conversion arrow arrow
Avatar WA
ALENA
Replies within a day
Close Modal

Hi there, 👋
ask us anything or simply share your
feedback

whatsapp-icon Start a Conversation
Qiscus © 2021